Terms & Conditions
privacy policy
Strada Expeditions – Terms of Use
1. Acceptance of Terms
By using our website or booking travel services through Strada Expeditions, you agree to be bound by these Terms of Use and any additional terms and conditions that may apply to specific products and services.
2. Services Provided
Strada Expeditions curates and arranges tailor-made travel experiences in Australia, often in collaboration with third-party providers including accommodation, tour, and transport operators. We act as a travel advisor and trip planner, not as a direct provider of all travel services.
3. Booking and Payment
All bookings are subject to availability and confirmed only upon receipt of a deposit or full payment, as specified. Final payment is typically due 60 days prior to travel. Failure to complete payment may result in cancellation and loss of deposit.
4. Cancellations and Refunds
All cancellations must be submitted in writing. Refunds are subject to the terms of our third-party providers and may incur cancellation fees. Strada Expeditions will assist in recovering costs where possible. We strongly recommend comprehensive travel insurance.
5. Changes and Substitutions
We reserve the right to make changes to itineraries due to weather, operational issues, safety concerns, or supplier availability. In such cases, we will seek to offer comparable alternatives.
6. Client Responsibilities
Clients are expected to provide accurate personal information and adhere to the travel conditions, including health and safety instructions. We reserve the right to deny participation to anyone who may pose a risk to the group or experience.
7. Travel Documents and Insurance
It is the client’s responsibility to ensure all travel documents (e.g. passports, visas) are valid and complete. Comprehensive travel insurance covering medical, cancellation, and adventure activities is strongly recommended.
8. Liability Disclaimer
Strada Expeditions is not liable for injury, damage, loss, delay, or disruption arising from acts or omissions of third-party suppliers. Clients participate in travel experiences at their own risk.
9. Intellectual Property
All content on this website, including logos, text, images, and itineraries, is the property of Strada Expeditions and may not be reproduced without written permission.
10. Jurisdiction and Governing Law
These Terms of Use are governed by the laws of Queensland, Australia. Any disputes will be handled in Queensland courts.
Strada Expeditions – Privacy Policy
1. Information We Collect
We may collect personal information such as your name, email, phone number, travel preferences, and other relevant details when you submit a form, inquire about services, or make a booking.
2. How We Use Information
We use your information to:
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Plan and coordinate travel services
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Communicate with you about your trip or inquiries
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Send occasional updates or marketing (if you opt-in)
3. Sharing Information
We only share your data with trusted third-party providers as required to fulfill your travel arrangements. We do not sell or rent your information to any third party.
4. Data Security
We take reasonable steps to protect your information using appropriate technical and organisational measures. While no system is completely secure, we aim to ensure your data is not misused, accessed, or disclosed improperly.
5. Use of Cookies
Our website may use cookies or tracking tools like Google Analytics to improve your browsing experience and monitor site usage. You may disable cookies in your browser settings.
6. Your Rights
You may request access to, correction of, or deletion of your personal data by contacting us directly.
7. External Links
Our website may contain links to external sites. We are not responsible for the content or privacy practices of those third parties.
8. Updates to This Policy
We may update this Privacy Policy from time to time. The latest version will always be available on our website.
9. Contact Us
For privacy-related questions or concerns: Lorenzo Ballarin
Strada Expeditions
Email: lorenzo@stradaexpeditions.com